Return Policy:

We accept returns within 14 days of delivery if the product is unused and in its original condition.

To Start a Return:

• Contact us @positivityflowstore@gmail.com with your order number and reason for return.

• We will provide instructions for returning your item.

Refunds

• Once we receive your return, we will inspect it and notify you.

• Approved refunds will be processed to your original payment method within 5-7 business days.

Non-Returnable Items:

• Sale items, gift cards, and personalized/custom products are final sale.

Exchanges:

We only replace items if they are defective or damaged. Contact us within 7 days of receiving your order.

Shipping Costs for Returns:

Customers are responsible for return shipping costs unless the item was damaged or incorrect.